Minimum order value: 

EUR 150,- at EU countries 


shipping costs:

The exact shipping costs always depend on size and weight of the parcel. 

We ship by TNT and UPS. After receiving your order you'll get a order confirmation (proforma invoice) by email with the exact shipping costs .


estimated delivery time: 

to EU-countries: 2 - 5 days


payment terms:

T/T in advance (bank transfer) or UPS cash on delivery

 

 

General Standard Terms and Conditions of AMLTELECOM

§ 1 Validity of terms

These general standard terms and conditions  of  AMLTELECOM  shall apply exclusively to your  orders  as 

amended at the time of the order. Our conditions of sale and delivery shall also apply if we carry out delivery to 

the customer without reservation upon knowledge of conditions of the customer to the contrary or diverging 

from our conditions of sale and delivery. Sales and deliveries of AMLTELECOM within the scope of mail order

business and distribution via internet are exclusively made to entrepreneurs.

§ 2 Conclusion of a contract

A binding offer is made with the order of the customer. This offer is accepted by us, provided that we confirm 

the offer in writing within 14 days or delivery is made without reservation. Otherwise, we shall have the right to 

refrain from the delivery of the goods offered. A claim for delivery of the goods shall only arise with the 

acceptance of the offer.

The confirmation of the order received with regard to orders  placed in  our online  shop does not constitute a 

declaration of acceptance. It is a piece of information for the customer about the order received, and is generated 

automatically.

Orders placed by telegram, fax, e-mail or phone are taken at customer’s risk. A right to revoke shall not exist 

with regard to contracts with entrepreneurs.

Acts of God (e.g. difficulties with energy supply and raw materials) entitle us to cancel the contract and delivery 

at a later time respectively. Claims for damages incurred hereby are excluded.

The password required for placing orders via our internet  shop shall be treated confidentially and shall not be 

disclosed to third parties. The customer registered for the password shall be liable in case of misuse.

§ 3 Payment and prices

The quoted prices of AMLTELECOM are not binding unless we indicate a duration, which is binding for us.

Prices quoted are net prices plus statutory charges, VAT, packaging expenses, delivery costs and any applicable 

insurance charges, in particular, and are ex-works and warehouse Augsburg respectively.

Delivery is made at customer’s risk and expense.

Payment is made in cash in advance or cash on delivery. Payments by cheque or invoice are not accepted.

Payment after delivery against open account is only possible after our separate confirmation.

Discounts and cash discounts are only granted after a special written confirmation. Additional deductions shall 

not be permissible.

In case of default in payment, € 5.00 per demand and default interest  amounting to 8 percent  above the base 

interest rate is charged with the second demand.

§ 4 No set-off

The setting off of  customer’s claims with claims of AMLTELECOM is excluded, unless these claims are 

uncontested or legally binding.

§ 5 Reservation of ownership

Products delivered prior to the customer’s payment remain property of AMLTELECOM until full payment of the 

purchase price plus any subsidiary claims of AMLTELECOM connected with the product (e.g. delivery costs) is 

made. Any disposal of the products (e.g. transfer of ownership, pledging) by the customer is prohibited during 

the existence of the reservation of ownership.

§ 6 Period and date of delivery, passage of risk

Dates and periods of delivery shall only be binding if confirmed by AMLTELECOM in writing. Delivery of the 

products is only made after review and release of the customer data and clarification of all technical 

requirements. Dates of delivery are made in accordance with the availability of the products.

Delivery is  executed by a logistics company selected by us, by order of the customer to the delivery address 

stated in the order. On request and as far as possible with regard to the delivery address, delivery may be made 

with insurance at an additional cost. The corresponding terms of insurance shall be observed in this case.

AMLTELECOM reserves the right to make partial deliveries on reasonable occasion.

Delivery is agreed ex-warehouse Augsburg, provided that nothing else is stated in the confirmation of the order. 

Risk passes to the customer from the  moment the consignment was handed over to a carrier or left our 

warehouse for the purpose of delivery.§ 7 Duty to examine

The customer shall make any complaints about transport damages  to the carrier and notify to us immediately 

after receipt of the subject matters of the contract. Opened parcels or parcels on which our sealing is damaged 

shall not be accepted. 

The delivery note shall be reviewed before being signed when accepting the goods, if the amount of parcels and 

the data of the delivery note are correct. Missing parcels shall be confirmed by the supplier on the delivery note. 

Later complaints cannot be accepted.

Apparent defects shall be notified in writing immediately after  receipt of the goods. Latent defects shall be 

notified immediately after their discovery.

§ 8 Claims based on defects

Illustrations of products may not always comply with the look of the products delivered. Changes in the look and 

equipment of the products may arise after renewals of the producer’s range of goods, in particular. Claims based 

on defects shall not exist in this respect, as the changes made are reasonable. 

To the extent that a defect in the property purchased exists within our control, AMLTELECOM will initially 

rectify the defect or deliver substitute goods at its own option, unless the type of supplementary performance is 

only possible for AMLTELECOM in connection with disproportionate cost. The customer’s claim is limited, in 

this case, to the other type of supplementary performance. The remedy of software defects is made by provision 

of a new software update status.

The customer holds the right to reduce the purchase price or withdraw from the contract if the supplementary 

performance failed or is unreasonable for AMLTELECOM. A supplementary performance shall be considered 

failed after the second unsuccessful attempt, if nothing else ensues from the type of the matter and defect or the 

other circumstances, in particular. AMLTELECOM shall be entitled to an appropriate compensation for loss of 

use for the previous use of the defective product in case of a subsequent delivery or withdrawal.

The customer shall provide the documents and information required by AMLTELECOM for the removal of 

defects. 

There are no warranty claims for usual wear and tear as well as defects or damages of the products caused by 

improper use and by an already attempted removal of defects by the customer or third parties unauthorized by 

AMLTELECOM, in particular.

The return of products shall only be permissible with our consent. A return of products, not attributable to our 

fault, is made for the account and at the risk of the buyer, and we reserve the acceptance and the offset of the

handling costs respectively.

Execution of the warranty is generally made by the service companies of the respective producers competent for 

the delivery address.

The customer expressly agrees to a warranty performance by a service company authorized by AMLTELECOM 

or the producer at the site of the delivery address.

§ 9 Liability

Provided that AMLTELECOM  is responsible for the non-compliance with guaranteed periods and dates, or is in 

default, the customer shall be entitled to a compensation for default in the amount of 3 percent for every full

week of default and  in total, however, no more than 15 percent of the invoice value of the deliveries and 

performances affected by the default. Delivery to the carrier within usual delivery times shall be sufficient for 

the compliance with periods and dates.

The liability of AMLTELECOM (e.g. for lost profits, data loss or interruptions or errors concerning the operation 

of the product) is excluded - irrespective of the legal grounds.

AMLTELECOM is fully liable for damages within its control, from death or bodily injury, as well as if done 

intentionally and by gross negligence. Liability from warranty according to the Product Liability Act shall not be 

affected.

This shall also apply to the personal liability of employees, representatives and vicarious agents, to the extent 

that the liability of AMLTELECOM  is excluded or limited. The obligation to pay damages is limited to the loss 

that would typically arise if AMLTELECOM negligently fails to comply with an essential contractual duty.

§ 10 Guaranty and warranty period

Guarantees are only given by us within the scope of individual contractual agreements. The period of limitation 

for warranty claims is 1 year, and 2 years in case of a purchase of consumer goods of newly produced matters. 

Any producer’s warranties shall not be affected hereby.§ 11 Foreign trade and payments law

To the extent that the goods delivered include components and/or software subject to the export control 

provisions of the European Union, the Federal Republic of Germany, as well as the export control provisions of 

the United States of America, which are applicable correspondingly, the customer binds himself to observing the 

export control provisions of the countries mentioned above and  to not deliver to the critical countries, critical 

recipients and critical end-users mentioned therein.

AMLTELECOM is not under any obligation to the customer  regarding  the  performance of the contract, if this 

would result in infringements of export control provisions.

§ 12 Severability

If individual provisions of this contract shall be invalid or impracticable, or become invalid or impracticable after 

conclusion of the contract, this shall not affect the validity of the contract in other respects.  An invalid or 

impracticable provision shall be replaced by a valid or practicable provision that is most comparable with regard 

to the original economic objective of the invalid and  impracticable provision respectively of the contracting 

parties. The foregoing provisions shall apply mutatis mutandis in case the contract proves to be incomplete.

§ 13 Place of performance and jurisdiction

The place of performance and jurisdiction is Augsburg.

The law of the Federal Republic of Germany applies exclusively to the exclusion of the provisions of the

Uniform Law on the International Sale of Goods, as well as the Uniform Law on the Formation of Contracts for 

the International Sale of Goods.

§ 14 Written form

Subsidiary agreements, amendments and/or supplements must be in writing.

§ 15 Data protection

AMLTELECOM always treats your personal data with strict confidence. Personal data communicated by you to 

AMLTELECOM  in your order  is recorded for the purpose of winding up the contract, including any credit 

reviews.